Merchandise Warehouse Associate - Toronto Blue Jays

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.


At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month!


Are you up for the challenge and the fun?  If so, consider the following opportunity!


Position Title: Warehouse Associate, Merchandise

Reports To: Warehouse Operations Manager

Seasonal Part-time Contract (Ending December 13, 2023): up to 44 hours/week

Location: Toronto, ON – Rogers Centre (No remote option)        





Are you interested in joining the Toronto Blue Jays Merchandise Warehouse Team? This is your chance


The Toronto Blue Jays are looking for a Warehouse Associate.




Be a part of Canada’s only Major League Baseball Club, the Toronto Blue Jays!  Reporting to the Warehouse Operations Manager, the Warehouse Team Lead will play a large role in our commitment to deliver an exceptional fan experience. In this role you will contribute to the fan experience by receiving, picking, and delivering inventory to Jays Shop locations accurately and efficiently.  If you enjoy working across collaborative teams, love baseball and live events – this position is for you!


This role may be for you if:


  • You enjoy motivating, energizing, and inspiring others
  • You are hands-on and unafraid of taking on new challenges
  • You thrive in fast paced high-volume working environments
  • You love the Toronto Blue Jays!






  • Process all incoming shipments:
    • Unload product from trucks,
    • Match products in shipment to purchase order/packing slip,
    • Inspect, sort, count & verify inventory,
    • Verify retail price and UPCs (by size) in inventory management system,
    • Inspect incoming and outgoing products for defects, damages, and accurate labelling,
    • Stage product for delivery and/or stage product for put away into corresponding location.

Fulfillment of Orders

(*Orders by way of replenishment, transfers, return to vendor, damages and/or donations.)

  • Print & prepare orders for picking activities.
  • Pick orders with precision and speed.
  • Stage for packing activities.
  • Pack, label, check orders, and stage for shipping activities.
  • Delivery to retail locations.
  • Maintain clear and organized documentation that is shared with Warehouse Lead(s) / Inventory Lead to process inventory in the Blue Jays backend system.


Cycle Counts & Annual Physical Inventory Audit


  • Participate in performing accurate warehouse inventory counts on a periodic basis.
  • Actively participate in the seasonal stadium set up and end-of-season inventory consolidations from retail locations back to the warehouse.
  • Execute all annual physical inventory audit prep-work.
  • Mandatory participation in the annual physical inventory audit.




  • Maintain a clean & safe workspace.
  • On-going organization of physical inventory in on-site merchandise warehouse locations
  • Maintain equipment, tools, carts, and supplies.
  • Organize & maintain inventory of packing materials (bins, boxes, pallets, supplies, etc.).
  • When required, complete jersey customization services (training provided).
  • Ensure application of WE CARE and CLEAR service principles are present in all interactions with colleagues and fans.
  • Be a safety ambassador by following and enforcing all health and safety all Rogers Centre employees and fans.
  • Other operational and administration duties as assigned.




  • Minimum of 1-2 years of experience in a warehouse environment.
  • Ability to work and excel under pressure in a fast-paced team environment.
  • Willing to support internal departments as necessary.
  • Comfortable using a computer or inventory handhelds; experience with inventory management systems is an asset.
  • Physical stamina and mobility including ability to lift, carry, kneel, bend, and reach; Must be able to lift up to 50lbs.
  • Must be able to work flexible shifts as required and overtime as needed to align with Rogers Centre Live Sports & Entertainment calendar of events: 
    • Must be available for 75-81 Blue Jays Home Games, and all concerts,
    • Shifts times are varied based on Rogers Centre/Toronto Blue Jays Event Schedule, including Weekends and Holidays, 
    • 7 day/week operation, with shifts ranging from 6 to 10 hours in length. Eligible for overtime as required,
    • Supplemental pay: Overtime pay available for 44+ hours of work,
    • Licensed for lift truck (Class 1-7) is an asset,
    • Have used hand trucks, pallet jacks, and other necessary warehouse equipment.





Warehouse Associates must be able to work all 81 home games (evenings, weekends, and holidays) and other Rogers Centre concerts/events as required


  • Passion for sports and knowledge of the game of baseball and Toronto Blue Jays a necessity.
  • A service-oriented team player with a commitment to a high quality of work; thorough knowledge and adherence to company policies and procedures.
  • Able to develop and maintain positive relationships with team members and demonstrate Blue Jays CLEAR values.
  • Self-starter who can multitask projects at a time.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Must be legally able to work in Canada.




  • Commitment to our team - we want you to succeed!
  • Ongoing, hands-on training to help you develop your skills.
  • Excellent employee discount to use towards Blue Jays gear.
  • A unique employment experience working for the only MLB team in Canada.



What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Schedule: Part time

Shift: Variable

Length of Contract: No Selection

Work Location: 1 Blue Jays Way (210), Toronto, ON

Travel Requirements: None

Posting Category/Function: Baseball / Stadium Operations & Baseball Operations

Requisition ID: 283692


Posting Notes:  Rogers Sports & Media





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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