Mgr, Ticketing and Hospitality

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we're looking for:

We are looking for a dedicated, high-performing, service-focused individual with experience leading VIP and general hospitality programs for clients and customers to join our team as Manager, Partnerships (Hospitality).

You will contribute to the strategy, development and execution of Rogers hospitality programs that deliver brand impact and drive business results. Candidates must have an aptitude for detail, problem-solving, strong communication, relationship-building and stakeholder skills, and bring demonstrated experience planning and executing premium hospitality experiences.

Reporting to the Director, Partnerships this role is responsible for developing and executing large scale premium hospitality offerings across our sports and entertainment partnerships portfolio to drive brand and business results for Rogers. Properties with hospitality offerings include NHL, Toronto Blue Jays, Live Nation, TIFF, MLSE, Tennis Canada and Rogers Charity Classic.

What you'll do:

• Align annual and event specific hospitality plans with Rogers brand, sales and business objectives.
• Lead the development and execution of premium hospitality offerings including first touch to completion of event for events related, but not limited to: NHL, Toronto Blue Jays, Live Nation, TIFF, Rogers Charity Classic, National Bank Open
• presented by Rogers, and other special events.
• Drive execution and strategic hosting plan across key partnerships including ticket and suite allocations, ELT briefings, hospitality list management, and on-site experience.
• Lead management of ticket distribution for all VIP and Rogers Beyond the Seat hospitality assets including regional teams, with team support
• Work closely with Business Unit hospitality leads to understand their hosting needs, communicate their allocation in a timely and consistent manner and assist as needed in delivery of tickets, messaging and serve as partnership prime related to hospitality needs
• Build strong relationships with internal stakeholders and external partners across Rogers partnerships including ELT/SLT, cross-functional leads, property and agency partners
• Lead the Executive and cross-functional socialization of Partnership and hospitality plans pre and post event, including executive-level memos, invites, ticket management, and post reports that deliver on bold ambition and KPIs
• Lead budget related to hospitality overall and work closely with SLT to plan quarterly and brand planning and budgeting
• Continuously identify ways to challenge the status quo and elevate Rogers Partnerships to deliver on long-term brand growth and business impact

What you bring:

• 5+ years of experience in Partnerships, Events, or high-profile hospitality initiatives.  Experience should include liaising with executive level leaders, strategy management and execution, and coordination of premium offerings across projects.   
• University degree, preferably in sponsorship marketing and/or comms
• Strong understanding of the Partnership landscape (Canada, US, Global) and competitor tactics to execute flawless hospitality initiatives.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels of the organization
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities
• Preference given to individuals with experience leading premium brand hospitality at major events or organizations

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support 
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Marketing & Promotions / Event
Requisition ID: 335340
 

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Corporate