Network Solutions Architect

Date: May 5, 2019

Location: Toronto, ON, CA, M4W 1G9

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

 

Network Solution Architect

 

What we’re looking for:

 

You’re in luck!  Rogers For Business (R4B) is seeking a ‘Solution Architect – Network’ responsible for customer-facing technical pre-sales, where you will put into practice your proven sales engineering talents in support of our large enterprise, strategic and public sector accounts.

Reporting to the ‘Senior Manager, Customer Solutions’, you’ll join an energetic team of telecom and business professionals who are passionate about delivering a great customer experience by way of comprehensive solutions design, technology mastery, engaging presentations, and all-around technical thought leadership.

 

 

What you’ll be doing:

 

  • You’ll help to identify, and will interface with, key decision makers of current customers and prospects, ranging from IT staff to the C-suite on all sales opportunities for your assigned sales channels
  • You’ll leverage your extensive voice and data network design experience to create differentiated and fully supportable technical solutions that meet or exceed customer requirements
  • As the ‘owner’ of the design, you’ll engage the requisite internal teams to fully assess costs, deliverability and supportability of the solutions, and ensure they’re fully understood by the account team and the prospect
  • You’ll meticulously document and advance the solution specifications internally for downstream service delivery and support
  • As a key source of feedback from the field, you’ll regularly deliver structured, succinct and measured insights to internal Commercial Management teams responsible for service lifecycle management, as the voice of our customers
  • You’ll foster strong relationships with other internal Rogers groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance in support of providing a great customer experience
  • In support of keeping our team at the forefront of telecommunications’ evolution, you’ll both receive, and deliver, comprehensive formal technical training to/from your peers

 

 

What you’ll bring to the role:

 

  • A University degree or technical diploma in Engineering, IT, Computer Science, or related field
  • You have 10 years of work experience in a telecommunication service provider or large IT services organization, including 3 yrs in a technical pre-sales/Sales Engineering capacity
  • You’re a strategic and creative thinker, able to both understand the big picture, and dig into the finer details
  • Advanced knowledge of the design and implementation of MEF-compliant Ethernet Services, resilient Internet and large-scale MPLS IPVPNs
  • Advanced knowledge of WAN/LAN environments (copper & fiber wired, and WiFi), along with associated switching and routing protocols (Spanning Tree, OSPF, BGP, HSRP/VRRP, etc.)
  • Advanced-level routing, switching, optical transport (DWDM) and enterprise voice (SIP-based) expertise.
  • A proven record in solution and product positioning, technical writing, communication and presentation
  • Active industry related credentials (CCN[A|P], CMN[A|O], JNCI[A|S], MEF-CECP, ITIL, CISSP, etc.) and/or comparable relevant experience
  • Ability to persuade, negotiate and sell
  • Experience as a primary content contributor for complex RFP documents
  • Advanced knowledge of Microsoft Office applications (Word, Excel, Project, Visio, Sharepoint, Teams, etc.)
  • Use of a personal vehicle for business purposes is required

 

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON 
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Support
Requisition ID: 149451
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.

 
Posting Notes:  [[req_strategyPage]] 

 

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