Product Manager - SN Mobile

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month!

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun?  If so, consider the following opportunity!

We are looking for a sports fanatic and experienced product manager to join our Digital Products team. This role will lead and directly manage a key pillar of our product suite: the mobile app. The SN app engages Canadian sports fans on daily basis and contributes to the business both via advertising/sponsorship revenue and lead generation for Sportsnet NOW. We are looking for someone who will bring their passion, expertise, and vision to deliver the best sports app experience in Canada.   

The successful candidate will have their finger on digital trends; stay up-to-date with emerging technologies, processes, approaches, and competitor offerings. While focused on sports, we expect the right person to possess a breadth of interests, and deeply understand the workings of mobile apps in multiple domains. 

The Product Manager will forge strong working relationships with internal stakeholders (IT & UX, marketing, editorial, business leadership, etc.), as well as external partners. The individual will be able to balance their own expertise and experience with the inputs from all these groups, always keeping top of mind: user experience, engagement and revenue growth. 

Furthermore: this person will be obsessed with winning.

As Canada’s #1 Sports Network, our mission at Sportsnet is to unite Canadians through sport with front-row access to the content they love, accessible from anywhere. Whether on the ice, field, court or behind-the-scenes, we strive to provide the most access to and best insights on the sports that matter most to Canadians. #UnitedBySport

What you will do:
•    Articulate and evangelize a compelling product vision and drive the delivery of a next-generation sports mobile app
•    Develop the product roadmap and align key stakeholders on priorities, sequencing, delivery status and launch plans .
•    Serve as the product owner in the agile development process by maintaining the product backlog, defining user stories, and ensuring delivery in every sprint
•    Collaborate daily with the UX and IT development teams to clarify questions, remove roadblocks, evaluate trade-off in order to continuously deliver releasable app features.
•    Be the focal point for discussions and requests related to the mobile app within the Sportsnet organization. 
•    Commission high impact user research using appropriate techniques.
•    Perform acceptance testing on new features, fixes and updates.
•    Review analytics to drive product adoption and iteration. Identify a list of performance metrics and use those insights to make data-based decisions.  
•    Relentlessly carry out competitive analysis and benchmarking.
•    Track industry trends, new mobile OS platform features, and share best practices.
•    Monitor feedback from multiple channels, and ensure issues are captured, escalated and resolved. 

What you will bring:
•    Digital product experience working on high-profile, high-scale consumer-facing digital products
•    Experience working on iOS and Android mobile app initiatives  
•    Strong understanding of Agile product development 
•    Passionate and deeply knowledgeable fan of multiple major league sports
•    Knowledge of the emerging sports betting landscape and fantasy sports 
•    Drive & ability to move fast and get things done in a complex, matrix organization
•    Excellent oral and written communication skills; fanatical attention to detail

Here's what you can expect in return:
•    A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
•    A manager who deeply cares about your development and long-term career at Rogers
•    A team that trusts and wants to win together
•    Smart and accomplished colleagues who are focused on both the “what” and the “how” 
•    Flexibility to work from home even after the pandemic ends 
•    Your choice of hardware and software (iPhone or Android/Mac or PC etc.) 
•    As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently