Retail Sales Associate - Jays Shop, Toronto Eaton Centre

Date: Jul 12, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

 

NATURE AND SCOPE:

Jays Shop is looking for enthusiastic and dynamic individuals to join our roster for the 2021 season. Our team-driven culture and stimulating atmosphere has established Jays Shop as the leading destination for Toronto Blue Jays official team merchandise.

 

We are seeking Sales Associates who have a desire to be on a winning team, both on and off the field. You have the unique opportunity to outfit diverse fans as they unite in the ever-growing Blue Jays community. Creating unforgettable fan moments, building lasting relationships, and facilitating the ultimate fan experience are the primary functions of all Jays Shop team members.

 

If you are passionate about baseball, are seeking a new and exciting challenge, and want to play a role in delivering world class service to Toronto Blue Jays fans, we want to hear from you!

 

Please note this is a contract position. 

 

RESPONSIBILITIES:

  • Enthusiastically interact with our fans in a helpful, respectful and timely manner; attending to their needs to deliver the ultimate fan experience.
  • Effectively communicate product features, promotions, available services, and relevant club information.
  • Maintain appearance of the sales floor and ensure all merchandise is displayed in a visually appealing and profitable manner.
  • Ensure all day-to-day store and mall operations are carried out in an orderly and professional approach.
  • Communicate fan feedback back to team, to enrich overall merchandise experience.
  • Process sales transactions on the POS, balancing the cash register and organizing sales reports when needed.
  • Accountable for achieving retail sales goals, departmental objectives and promoting organizational values.
  • Ensuring fans are adhering to COVID-19 health and safety policies and procedures 
  • Be knowledgeable on the stadium cleaning protocols, assisting with sanitizing high touch areas and bringing larger cleanliness concerns to the attention of the facilities team 
  • Ensure application of WE CARE services principles in all interactions with fans
  • Be a safety ambassador by following and enforcing all public health guidelines for the health and safety all Rogers Centre employees and fans
  • Perform additional duties as required.

 

QUALIFICATIONS:

  • Previous retail or customer service experience preferred.
  • Excellent interpersonal and communication skills.
  • You are a team player and possess a collaborative frame of mind.
  • Significant attention to detail and a high level of accuracy.
  • Outgoing, passionate and self-motivated.
  • Thrive in a fast-paced environment and works proficiently under pressure.
  • Knowledge of baseball and the Toronto Blue Jays.
  • Must be legally able to work in Canada.
  • Ability to work a flexible schedule including evenings, weekends and holidays is required.

 

The Toronto Blue Jays will continue to follow guidelines from municipal, provincial, and federal public health authorities and will implement the most up to date measures for the safety of our employees and fans. These measures may be adjusted, but we anticipate that they will include physical distancing, face coverings, health screenings, and COVID-19-specific health and safety training.

Schedule: Part time
Shift: Variable
Length of Contract: No Selection
Work Location: 1 Blue Jays Way (210), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 236926
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Media 


Job Segment: Retail Sales, Sales, Retail, Part Time

Location: Toronto, ON, CA

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