Security

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

 

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million of Canadians every month!

 

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca.

 

Are you up for the challenge and the fun?  If so, consider the following opportunity!

 

 As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19 or undergo regular testing. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Toronto Blue Jays on a case by case basis.

 

POSITION: Security Guard (Core Security Staff)

REPORTS TO: Manager, Security Operations

DEPARTMENT: Stadium Operations

COMPANY: Toronto Blue Jays

LOCATION: Rogers Centre

 

 

NATURE AND SCOPE:

 

If you enjoy being surrounded by baseball, this seasonal security guard position may be for you. The Toronto Blue Jays Organization is looking for individuals who have a willingness to assist fans in a polite, friendly manner, and have strong interpersonal communication skills.

Candidates should have some experience working with people in a customer-service capacity.

The incumbent will ensure a safe and friendly atmosphere for all guests and employees. Provide a controlling influence at all entrances to Rogers Centre and throughout the facility.

 

Candidates must have a valid licence as a Security Guard in accordance with the PSIS Act and to be in good standing.

 

Applicants must be available to work 80% of all Toronto Blue Jays regular season scheduled home games including evenings, weekends and holidays as required. Applicants must be available for 35% or as needed for all other events at the Rogers Centre.

 

This is a part-time contract position from December to November with the possibility of extension.

 

 

RESPONSIBILITIES:

 

  • Must adhere to the same COVID protocols and enforce the same with our guest and staff (i.e. physical distancing rules, mask wearing guidelines and hand washing protocols).
  • Being certain that each fan is greeted with a warm smile and a friendly “Good afternoon/evening” or other appropriate phrase.
  • Denying entry to secured doorways and entrances, except ticket holders and authorized personnel as required.
  • Performing enhanced security screening inspections using walk through metal detection (WTMD) and hand wands (HW) at public entrances as required.
  • Ensuring all public areas of Rogers Centre are properly maintained, free of hazards and safe for guests and staff alike.
  • Submit detailed reports on an Incident Report Card for all minor or major incidents and submitting them to a supervisor.
  • Have complete understanding of Rogers Centre policies and emergency procedures. 
  • Maintain a high level of professionalism at all times.
  • Work closely with our emergency services, Toronto Fire Service, Toronto Police Service and Medical Service personnel.
  • Actively engage in alcohol management, crowd management, fan code of conduct compliance and general guest behaviour during events to ensure the overall safety of our guest and staff. When necessary, de-escalating confrontational situations.
  • Demonstrate good judgment, common sense and decision-making ability, particularly when required to take charge and direct others in emergencies or other situations.
  • Ensuring that all general duties assigned are completed before being released by a supervisor.
  • Be able to sit in an elevator and perform elevator duties or elevator break relief duties at stadium gates.

 

QUALIFICATIONS:

 

  • Currently licensed as a Security Guard in accordance with the PSIS Act and to be in good standing.
  • Applicants must be available to work 80% of all Toronto Blue Jays regular season scheduled home games including evenings, weekends and holidays as required. Applicants must be available for 35% or as needed for all other events at the Rogers Centre.
  • Excellent problem solving, judgment and negotiation skills. Strong ability to be assertive and influential.
  • Excellent oral and written communication skills complimented with a friendly and professional manner.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Must be able and interested in supporting a team environment.
  • Previous security services experience is an asset.
  • Current CPR and First Aid certificates.
  • Smart Serve Certification is an asset.
  • Ability to work in a busy, fast-paced environment while standing/walking/climbing stairs indoors for 5-7 hours
  • Successful candidates must be 18 years of age or older.

 

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19 or undergo regular testing. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Toronto Blue Jays on a case by case basis.

 

POSITION: Security Guard (Support Security Staff)

REPORTS TO: Manager, Security Operations

DEPARTMENT: Stadium Operations

COMPANY: Toronto Blue Jays

LOCATION: Rogers Centre

 

 

NATURE AND SCOPE:

 

If you enjoy being surrounded by baseball, this seasonal security guard position may be for you. The Toronto Blue Jays Organization is looking for individuals who have a willingness to assist fans in a polite, friendly manner, and have strong interpersonal communication skills.

Candidates should have some experience working with people in a customer-service capacity.

The incumbent will ensure a safe and friendly atmosphere for all guests and employees. Provide a controlling influence at all entrances to Rogers Centre and throughout the facility.

 

Candidates must have a valid licence as a Security Guard in accordance with the PSIS Act and to be in good standing.

 

Applicants must be available to work 35% of all Toronto Blue Jays regular season scheduled home games including evenings, weekends and holidays as required. Applicants must be available for 80% or as needed for all other events at the Rogers Centre.

 

This is a part-time contract position from December to November with the possibility of extension.

 

 

RESPONSIBILITIES:

 

  • Must adhere to the same COVID protocols and enforce the same with our guest and staff (i.e. physical distancing rules, mask wearing guidelines and hand washing protocols).
  • Being certain that each fan is greeted with a warm smile and a friendly “Good afternoon/evening” or other appropriate phrase.
  • Denying entry to secured doorways and entrances, except ticket holders and authorized personnel as required.
  • Performing enhanced security screening inspections using walk through metal detection (WTMD) and hand wands (HW) at public entrances as required.
  • Ensuring all public areas of Rogers Centre are properly maintained, free of hazards and safe for guests and staff alike.
  • Submit detailed reports on an Incident Report Card for all minor or major incidents and submitting them to a supervisor.
  • Have complete understanding of Rogers Centre policies and emergency procedures. 
  • Maintain a high level of professionalism at all times.
  • Work closely with our emergency services, Toronto Fire Service, Toronto Police Service and Medical Service personnel.
  • Actively engage in alcohol management, crowd management, fan code of conduct compliance and general guest behaviour during events to ensure the overall safety of our guest and staff. When necessary, de-escalating confrontational situations.
  • Demonstrate good judgment, common sense and decision-making ability, particularly when required to take charge and direct others in emergencies or other situations.
  • Ensuring that all general duties assigned are completed before being released by a supervisor.
  • Be able to sit in an elevator and perform elevator duties or elevator break relief duties at stadium gates.

 

 

QUALIFICATIONS:

 

  • Currently licensed as a Security Guard in accordance with the PSIS Act and to be in good standing.
  • Applicants must be available to work 35% of all Toronto Blue Jays regular season scheduled home games including evenings, weekends and holidays as required. Applicants must be available for 80% or as needed for all other events at the Rogers Centre.
  • Excellent problem solving, judgment and negotiation skills. Strong ability to be assertive and influential.
  • Excellent oral and written communication skills complimented with a friendly and professional manner.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Must be able and interested in supporting a team environment.
  • Previous security services experience is an asset.
  • Current CPR and First Aid certificates.
  • Smart Serve Certification is an asset.
  • Ability to work in a busy, fast-paced environment while standing/walking/climbing stairs indoors for 5-7 hours
  • Successful candidates must be 18 years of age or older. 

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.


Schedule: Part time

Shift: Variable

Length of Contract: 11 Months

Work Location: 1 Blue Jays Way (210), Toronto, ON

Travel Requirements: None

Posting Category/Function: Baseball / Stadium Operations & Game Day Events

Requisition ID: 253358

 

Posting Notes:  Rogers Sports & Media

 

 

 

Location: 

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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