Senior Analyst, Campaign Manag

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we are looking for:

We are currently seeking an exceptional candidate for the role of Sr Analyst Campaign Management. Reporting to the Sr Manager, Residential Campaign Management, the successful candidate will be someone who can help us nurture and accelerate the adoption of Agile Marketing best practices. The role also requires ability to code in SQL, SAS and/or Python, create/execute campaign logics through variety of CRM channels (OBTM, Statflo, Email, DM).   Our customers are at the heart of everything we do, and this new way of working helps us drive growth, uncover new opportunities, empower our teams and rapidly adapt to market shifts and the evolving needs of our customers.

The ideal candidate thrives at delivering automated and insightful solutions to data problems, has an affinity for data and analytics in support of driving both product-level and business decisions and is comfortable working with multiple stakeholders. 

What you’ll do:

• Participate in ideation sessions and documenting requirements
• Execute Marketing programs using CRM platforms like Alteryx, Adobe ACC, Salesforce
• Support evolving adoption of Campaign Management technology
• Liaison with technical support teams for issue resolution and development of best practices within CRM environment.
• Identify opportunities to increase workflow &/or automation and minimize obstacles against Work In Progress

What you bring:

• Post secondary degree in a business or technical discipline
• Must have 5+ years of Digital/Analytical/CRM support experience, knowledge of the telecommunications industry an asset
• Demonstrated strong customer service orientation; strong team player, cross-functional collaboration, interpersonal and communication (written/verbal) skills
• Detail-oriented with exceptional organizational skills, experience in task automation
• Agile thinker with strong analytical skills and sound decision-making skills
• Ability to explain complex topics in concise, easy-to-understand language
• Strong proficiency in database analysis
• Experience using CRM tools and SQL is required
• Proficiency with PowerPoint, Excel, and Word
• Must thrive in a fast-paced, ever-changing work environment
• Experience coding in SQL, SAS and/or Python
• Deep understanding on Marketable Base waterfalls, DNC and CASL logics as well as Contact Strategy Rules
• Experience working in the Telecommunications/Wireless industry
• Deep understanding of marketing campaigns, tactics, cohorts, and journeys
• Robust knowledge of CRM platforms like SAS MA, Salesforce and Adobe
• Strong interpersonal and communication skills (both written and oral) to interact effectively with senior leadership
• Experience with Alteryx, Python, R, SAS, AWS, Snowflake and other data analytical tools.  Loves data and finding ways to be efficient including automation.  (3+ years)

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 600, 500 4th Ave SW (056), Calgary, AB
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Marketing & Marketing Research / Analysis
Requisition ID: 327824
 

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the

 Recruitment Process FAQ.

Posting Notes:  Corporate