Senior Analyst BI & Analytics

Date: Apr 13, 2021

Location: Toronto, ON, CA, M4Y 2Y5

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Senior Analyst – BI and Analytics

Wireless subscriber base analysis and performance measurement are critical for understanding customer behaviour to drive growth and decision making. At Rogers, our base performance metrics are some of the key indicators to measure success at Canada’s largest telecommunication company. Rogers Communications seeks a Sr Analyst to provide outstanding delivery for Wireless Reporting initiatives.

Role Summary/Accountabilities:

Data Analysis Expertise:

  • Incorporate data from multiple sources to provide comprehensive analysis and strategic insights
  • Perform ad-hoc analysis, investigations and reconciliation activities as needed
  • Leverage multiple data languages (e.g. SQL SAS) to manipulate data and build complex data sets to service requests
  • Support the finance team with data and analytics contributions to broader projects
  • Data visualization and dashboard development
  • Produce summarized analyses for key stakeholders across the organization, on time, with relevant insights
  • Perform deep-dive analysis to measure and trend specific key drivers
  • Produce simple, concise presentations and visualizations of data to clearly communicate key insights
  • Effectively translate needs to insights for leadership

Relationship Management:

  • Foster successful relationships and act as a trusted advisor for team members and stakeholders
  • Build and maintain relationships with key partners in other teams to use and understand additional data sources
  • Comfort working with senior level stakeholders and partners
  • Work well with cross-functional teams across the enterprise

Qualifications:

  • Information Technology, Business degree or equivalent work experience
  • 3+ years of experience writing and optimizing SAS and/or SQL queries
  • 3+ years of experience building dashboards and reports preferably using Tableau but not required
  • Solid business acumen
  • Exceptional analytical skills and sound decision-making skills
  • Ability to summarize issues and quickly solve problems
  • Strong interpersonal skills for working with internal stakeholders and vendors, as required
  • Proven ability to initiate change when opportunities to improve are identified i.e. the successful candidate must be innovative to find opportunities and confident/comfortable to make opinions known and support their recommendation
  • Strong time management skills to meet deadlines and the ability to remain organized and focused in a very fast-paced environment where multiple and changing priorities are the norm
  • A motivated team player who has previously demonstrated the ability to proactively initiate plans and begin appropriate courses of action rather than waiting for direction
  • Proven ability to work effectively in a team environment as well as independently with minimal supervision
  • Excellent presentation and communication skills
  • High proficiency with Microsoft Office (PowerPoint, Word, Excel), Outlook

As part of the recruitment process successful candidates will be required to complete criminal and credit background checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 219342
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Corporate 


Job Segment: Business Intelligence, Data Analyst, Analytics, Telecom, Telecommunications, Technology, Data, Management

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