Senior Business Analyst, Talent Solutions

Come play a key role in fostering a positive and inclusive culture at Rogers. Our Human Resources department is committed to growing teams across the country that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. We are looking for Human Resource champions committed to improving employee productivity and engagement and who understand the impact of HR in influencing business results.


We believe in challenging work, rewarding opportunities, and giving back to make a positive impact for Canadians who need it most. When our team learns, grows, and reaches their true potential – we can make more possible. At Rogers, your journey is filled with limitless possibilities, let’s make your possible.


Are you up for the challenge and the fun? Consider the following opportunity:


We are looking for an experienced Senior Business Analyst to join our Talent Program Delivery Team. As a member of our team, you will report to the Senior Manager, Talent Solutions, and be based out of Rogers Corporate head office.


As a Senior Business Analyst, you will have the opportunity to:

  • Act as a functional expert for HR initiatives that affect multiple systems and programs.
  • Design and deliver solutions that support business initiatives, including correspondence, presentations, change requests, process workflows, test cases, reports, and end-user guides.
  • Consult with program owners, end-users, and third-party vendors to manage relationships and identify and resolve system process-related inquiries.
  • Work with internal business partners and external vendors to gather, document, and refine business requirements, and provide process improvement recommendations.
  • Lead in user acceptance testing of new technical developments as needed.
  • Evaluate existing internal processes to identify anomalies and recommend enhancement opportunities.
  • Perform root cause analyses of issues and recommend preventative solutions.
  • Develop, coach, and act as a change agent for the user community with regards to new processes, applications, and functionality.
  • Fulfill ad-hoc requests for business functions, as needed.
  • Assist leadership with building effective practices to meet business and employee needs.


To be considered for this role, you must meet the following qualifications:

  • Post-secondary education, with a minimum of 5 years of experience as a Business Analyst, preferably in Human Resources.
  • Demonstrated technical competence with one or more of the following HR systems: SuccessFactors, Oracle HCM, Kronos, and ServiceNow.
  • Demonstrated proficiency with Microsoft Suite of products.
  • Demonstrated knowledge of commonly used concepts, methodologies, and procedures within a project and/or service management environment.
  • Ability to perform data analysis and conduct root cause investigations.
  • Ability to compile complex information from multiple sources and present it in an easy-to-understand format.
  • Ability to produce reports in MS Excel using advanced techniques such as functions, vlookups, concatenation, pivot tables, and macros.
  • Ability to establish and achieve goals with minimal supervision.
  • Strong communication skills, with the ability to communicate effectively at all levels of the organization through meaningful and articulate verbal discussions and clear, coherent written materials.
  • Proven attention to accuracy and detail.
  • Self-motivated, customer-focused professional with solid organizational skills who can manage multiple priorities and meet tight deadlines in a shared services setting.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Human Resources & Analyst
Requisition ID: 288528


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Corporate





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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