Senior Business Analyst, Talent Solutions

Come play a key role in fostering a positive and inclusive culture at Rogers. Our Human Resources department is committed to growing teams across the country that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. We are looking for Human Resource champions committed to improving employee productivity and engagement and who understand the impact of HR in influencing business results.


We believe in challenging work, rewarding opportunities, and giving back to make a positive impact for Canadians who need it most. When our team learns, grows, and reaches their true potential – we can make more possible. At Rogers, your journey is filled with limitless possibilities, let’s make your possible.


Are you up for the challenge and the fun? Consider the following opportunity:


We are looking for an experienced Senior Business Analyst to join our Talent Program Delivery Team. This role is based out of Rogers Corporate head office and reports to the Senior Manager, Talent Solutions.


Working in a team environment, this position will have the following responsibilities:

  • Lead as a functional expert for HR initiatives that impact multiple systems and programs
  • Design and/or deliver solution to support business initiatives, correspondence, presentations, change requests, process workflows, test cases, reports, and end-user guides
  • Manage relationships and consult with program owners, end-users, third party vendors to identify and resolve system process related inquiries
  • Partner with internal business partners and external vendors to gather, document, and refine business requirements, provide process improvement recommendations for mid-size to large initiatives
  • Lead in user acceptance testing of new technical developments, as required
  • Evaluate existing internal processes with the intent of identifying anomalies and recommending enhancement opportunities
  • Perform root causes analysis of issues and recommend preventative solutions
  • Develop, coach and act as a change agent for the user community with regards to new processes, applications, and functionality
  • Fulfill ad-hoc requests for business functions, as required
  • Assist leadership with building effective practices to meet business and employee needs


  • Post-secondary education, with a minimum of 5 years of experience as a Business Analyst, preferably in a Human Resources environment
  • Demonstrated technical competence with one, or more, of the following HR systems: SuccessFactors, Boomi, Oracle HCM, Kronos Timekeeper, ServiceNow and SharePoint.
  • Demonstrated proficiency with Microsoft suite of products
  • Demonstrated knowledge of commonly used concepts, methodologies, and procedures within a project and/or service management environment.
  • Ability to perform data analysis and conduct root cause investigations
  • Ability to compile complex information, gathered from multiple sources, and present in an easy-to-understand format (such as Visio and/or MS PowerPoint)
  • Ability to produce reports in MS Excel using advanced techniques (such as: functions, vlookups, concatenation, pivot tables, and macros)
  • Ability to establish and achieve goals with minimal supervision
  • Communicates effectively, at all levels of the organization, with meaningful and articulate verbal discussions
  • Creates clear and coherent written materials
  • Proven attention to accuracy and detail
  • Self-motivated, customer-focused professional, who has solid organizational skills and can manage multiple priorities and meet tight deadlines in a shared services setting

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Human Resources & Analyst
Requisition ID: 278971

Together, we'll make more possible, and these six shared values guide and define our work:


Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Corporate





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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