Senior Manager, Governance - Project Delivery Office



We are looking for an experienced Senior Manager, Governance to join our dynamic Project Delivery Office team in a bank. As the Senior Manager, Governance, you will play a critical role in ensuring successful project delivery by establishing and maintaining strong governance frameworks and ensuring that the technology organization of Rogers Bank is operating effectively.



  • Establish and enforce IT PMO standards and processes to ensure process standardization and adoption across all projects

  • Develop and maintain effective controls to ensure projects are delivered within accepted key performance indicators

  • Oversee the financial health of the entire portfolio, including budgeting, forecasting and vendor invoicing, and report to senior management

  • Lead and represent the IT PMO team for all internal and external audits

  • Monitor and report project portfolio health and status, typically consisting of ~60 to 70 active projects

  • Track key performance and risk indicators to ensure timely identification of potential issues and proactively address them

  • Manage the change management framework and ensure its effective implementation throughout the project execution lifecycle

  • Manage and forecast IT team capacity according to the project pipeline

  • Coordinate with other functional groups to roll-out new processes to ensure alignment with the overall enterprise processes

  • Oversee the effective transition of projects to operations upon warranty period completion

  • Ensure IT procedure and process documentation is up-to-date and accessible

  • Communicate with leadership across technology, operations, business and product and ensure that appropriate project and program information is cascaded with the appropriate level of urgency



  • Bachelor's degree in Business Administration, Computer Science, or a related field

  • 8+ years of relevant experience in project management, IT governance, or related field

  • Strong understanding of IT project management methodologies and best practices

  • Understanding and experience in technology operations in the context of Canadian Banking

  • Strong leadership, communication, and interpersonal skills

  • Ability to effectively collaborate with cross-functional teams to drive results

  • Experience with financial management and budgeting

  • Experience in managing risk and ensuring compliance with internal and external standards and regulations

  • Experience with IT audit processes and managing audit findings, in particular in Banking and Credit Card contexts


Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Banking & Operations
Requisition ID: 279187


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Corporate





Toronto, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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