Senior Manager, People Operations - Toronto Blue Jays

Senior Manager, People Operations

Are you interested in joining the Toronto Blue Jays People Operations Team? This is your chance!

The Toronto Blue Jays are looking for a Senior Manager, People Operations!



In a newly created role in our growing People Operations team, the Senior Manager of People Operations will be instrumental in designing and operating key services to meet the people needs of the Toronto Blue Jays in both Canada and the US. Reporting to the VP of People Operations, you’ll lead a team with ownership of key People services and processes including Compensation and Benefits Analysis, Employee Relations and Escalations, Policy Compliance, and Data & Analytics Capabilities. 


You’ll also play a leadership role in assessing, enhancing, and managing key People Systems and infrastructure, including our HR Information System (HRIS) and Application Tracking System (ATS).

This is an incredible opportunity to help build a team and a core function as we scale up our People Operations team. You’ll have the opportunity to call the Rogers Centre your workplace, where you’ll collaborate with and learn from a diverse group of colleagues and business partners across both Business and Baseball Operations.


This is an exciting opportunity at an exciting time for the Toronto Blue Jays. Your leadership and passion for serving people will help propel our mission to Get better every day to win World Series championships and celebrate with our fans across Canada!


This role may be for you if: 

•    You are motivated by the opportunity to define and implement new People capabilities 
•    You have a passion for defining and managing People processes and services 
•    You are hands-on and unafraid of taking on new challenges 
•    You thrive in an environment of learning and continuous improvement
•    You love the Toronto Blue Jays!



•    Lead, inspire and help build a team within People Operations responsible for managing core People services, processes, and systems for the Toronto Blue Jays 
•    Establish and oversee well-managed processes for resolving employee inquiries, requests, escalations, and situational needs (Immigration, Payroll, Benefits, Accommodations, Leaves, etc) 
•    Help define and deliver on an agenda to assess and enhance our people system capabilities, including HRIS, ATS, and Workforce Planning and Scheduling 
•    Lead Compensation and Benefits benchmarking and analysis programs to inform and influence our Total Rewards strategy 
•    Support Payroll and Benefit Operations as needed, establishing strong relationships with key enterprise partners   
•    Establish and operate a Data and Analytics capability for People Operations
•    Assess and establish risk management practices and controls around core People processes
•    Collaborate with multiple departments across the organization to learn the needs of the business and build trusted relationships to help jointly define needs and opportunities 
•    Build relationships and play a primary liaison role between the Toronto Blue Jays and the broader Rogers organization for relevant People processes and systems 
•    Design and operate all processes with a relentless passion for embedding and reflecting our organizational values and DEI best practices



•    7+ years building and operating People / HR processes and functions including Talent Acquisition, Policy Compliance, Compensation and Benefits 
•    3+ years of People Leadership experience, with a passion for development and creating inclusive environments 
•    Bachelor’s degree or equivalent in Business, Human Resources or related field (HR professional accreditation preferred) 
•    Experience managing HR platforms and systems, including both HRIS and ATS (implementation experience preferred)
•    Strong working knowledge of employment law and associated regulations (preferably with Ontario-regulated business)
•    Proven ability to build collaborative and trusted relationships with business partners
•    Willingness to learn, share innovative ideas, and be challenged to see things differently 
•    Confident and effective communication skills – interpersonal, written, and verbal
•    Knowledge of the game of baseball and the Toronto Blue Jays is considered an asset



•    Commitment to our team - we want you to succeed! 
•    Ongoing, hands-on training to help you develop your skills
•    Excellent employee discount to use towards Jays gear
•    A unique employment experience working for the only MLB team in Canada






Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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