Senior Product Owner

Date: Aug 25, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Come play a key role in building the future of Digital! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Digital. A team that innovates and a team that wins.
At Rogers Digital we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. 
Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. 


We’re looking for a Senior Product Owner to join the team.


The Senior Product Owner will lead the efforts to transform, evolve, and maintain the overarching Wireless digital strategy.  As a key member of the Digital Wireless Outcomes team this role will provide thought leadership and strategic direction for the business by building partnerships with internal stakeholders across consumer product, marketing and technology. Candidates will advocate for the consumer experience, ensure simplified solutions and ensure growth targets and KPIs are set and achieved. The Senior Manger Digital Product is an empowered decision maker, they will lead and mentor a team of Product Owners and have an innovation mindset.

 

What you will do…

  • Develop digital strategies and plans based on business objectives, insights, stats, facts and grounded through the consumer lens.
  • Drive digital capabilities and functionality to align with KPIs and targets to ensure we are enabling a quality platform
  • Lead and manage a team responsible for all customer facing online functionalities from plan to execution, to post launch analysis and optimization.
  • Collaborate with business stakeholders to align on digital objectives and roadmap.
  • Work with product managers across digital to identify best in class digital experiences.
  • Manage, coach, and lead a team of product owners 
  • Deliver in depth and up to date analysis of industry best practices, competitive landscape and emerging technologies 
  • Embrace platform thinking to drive efficient and repeatable product delivery
  • Simplify processes by embracing and leading Agile teams
  • Participate and influence ongoing business planning and departmental prioritization activities
  • Seek out innovative solutions and embrace evolving technologies. You can and do enjoy adapting to new tools and trends
  • Forecasting, budgeting and production of dashboards 
  • Identify and explore different strategies available for researching product ideas, acquiring new customers and delighting existing ones
  • Identify and work with suppliers and strategic partners to drive product innovation and differentiation 

 

What you will bring…

  • A passion for and deep experience in a what it means to be a senior digital product owner
  • Putting the customer at the centre of everything that you do
  • Solid understanding of telecom, wireless market trends, digital transformation and emerging technologies.
  • Keen understanding of the web/app ecosystems and how they meet stakeholders needs 
  • A belief that business partnerships and relationship management skills matter and how we can collaborate to   drive success for our business
  • A self-starter who takes ownership and is able to work effectively with little supervision 
  • The ability to sell ideas/concepts to various levels of the organization through logical and persuasive arguments 
  • Technical solution savviness that will support and enhance business outcomes
  • Creative ability with practical application
  • Accountability and Collaboration on your list of values
  • Comfortable working with ambiguous concepts and with green field technology 
  • Proven ability to meet tight deadlines and perform well in a fast paced and dynamic environment 

 

Here’s what you can expect in return:

  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Smart and accomplished colleagues who are focused on both the “what” and the “how” 
  • Flexibility to work from home even after the pandemic ends 
  • Your choice of hardware and software (iPhone or Android/Mac or PC etc.)
  • As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Digital & eCommerce
Requisition ID: 239350
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 
Posting Notes:  Digital Media 

 


Job Segment: Telecom, Telecommunications, Network, Relationship Manager, Work from Home, Technology, Customer Service, Contract

Location: Toronto, ON, CA

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