Senior Project Manager

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Date: Apr 19, 2019

Location: Toronto, ON, CA, M4W 1G9

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

 

We are looking for a strong individual to join our Go-To-Market, Project Management team. Leading consumer residential product launches and customer experience initiatives, our mandate is to ensure we consistently work as One Rogers to deliver excellence with urgency through disciplined execution.  Our approach focuses on the quality end-to-end experience of our employees and customers, sustainable performance and value, and a need to continuously improve.

Responsibilities:

  • Partners with Program Owner to identify all key stakeholders to evolve project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver highly complex and impactful programs
  • Takes ownership, builds trusting partnerships with key stakeholders to resolve issues, complete actions, and manage risks and to drive successful product and launch readiness
  • Holds project teams accountable, removing barriers and shifting strategy or approach in response to uncovering roadblocks
  • Uses projections and forecasts to prevent negative variances and optimize the allocation of resources/ effort on projects
  • Raises flags and thinks outside the box to develop solutions with the right people that consider the employee, and customer while minimizing impact to project costs and timelines
  • Ensures applicable project artifacts such as integrated plans, RAID logs, risk management plans, dashboards, etc. are being used effectively to drive projects
  • Actively manages and reports on project status in a clear and concise manner, reviewing plan at key intervals with cross-functional primes for alignment
  • Develops high-performing project teams through trust and transparency and create synergies across business units
  • Drives and tracks change management work as project deliverables are rolled out
  • Effectively leverages the Stage Gate process ensuring all gates, appropriate status updates and decisions are brought through applicable governance forums in a timely manner to drive project success
  • Coordinates Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely launch
  • Understands corporate values and objectives; guides decisions accordingly
  • Proactively evaluates impacts to projects and drives solutions, including developing mitigation tactics to ensure sufficient contingency plans for risk which go beyond project
  • Manage and develop junior project managers in a matrix organization who may not be directly supporting projects under your portfolio

 

Qualifications:

  • 7+ years end to end management of large scale complex program/portfolio management in medium and/or large organizations or consulting firms.
  • Experience with every phase of a large agile, waterfall and hybrid program or group of smaller projects, including initiating, planning, execution, monitoring & controlling and closing all technical, fiscal and administrative functions of the project.
  • Strong interpersonal, communication and presentation skills with expertise in MS Office including MS Project
  • Strong relationship management and negotiation skills
  • Demonstrated analysis and problem solving skills with keen attention to detail and ability to consistently produce high-quality deliverables
  • Results driven with the ability to thrive in a fast-paced environment
  • Ability to lead concurrent projects with multidisciplinary cross-functional project teams
  • Proven leadership skill set (influencing, negotiation, facilitation, decision-making, problem-solving) within a project management environment directly applying PM tools/methodology as well as a proven ability to work effectively across Business Units (technical, non-technical) and with multiple levels of the organization (Working Level to Executive Level)
  • Excellent organizational skills with attention to detail and ability to handle a high volume of work
  • Highly motivated and proactive individual capable of owning and driving assignments with ability to influence (add value) and interpret requests which may not be clearly defined
  • Working experience in Telco, Digital or related technology industry projects or programs.
  • PMP certification required or matching relevant program management experience
  • Knowledge in JIRA, Agile (including scrum master) and business analyst skill ideal 
  • Experience in managing and developing a team of project managers

 

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Communications
Requisition ID: 149204
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.

 
Posting Notes:  [[req_strategyPage]] 

 

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