Solution Architect

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers Business is looking for a Solution Architect I to support our Enterprise Sales organization. This role provides pre-sales technical expertise, working closely with Enterprise Sales teams and Senior Solution Architects to translate customer requirements into effective solutions and ensure a smooth transition from Sales to Service Delivery.     

With a passion for sales and customer success, the Solution Architect I brings strong communication skills, a collaborative mindset, and a customer‑first approach to every engagement. This role is ideal for individuals who enjoy working at the intersection of technology, sales, and customer engagement while continuing to build technical and consultative expertise.

If you are excited to be part of a winning team, Rogers Business is a great place to grow your career.

What you’ll be doing:

Provide Pre-Sales technical advisory services

• Support the sales process by providing pre-sales technical advisory service, aligned to customer requirements.   
• Partner with Senior Solution Architects and Sales to understand customer needs and recommend appropriate product solutions.
• Leverage your knowledge of Rogers Fixed Network and Business Productivity solutions to win business
• Engage internal teams to determine feasibility and associated costs for proposed solutions.

Customer Engagement

• Support customer engagements by clearly articulating product features and benefits.
• Collaborate with Senior Solution Architects and Sales to build and maintain strong working relationships with customers.
• Respond to customer inquiries and contribute to a consistent, high-quality customer experience throughout the sales cycle.

Sales Proposal Development 

• Using Rogers CRM (Salesforce), manage assigned sales opportunities from proposal creation through to customer signature and hand-off to Service Delivery.
• Assist with coordination of internal approvals, ensuring documentation is accurate and complete. 
• Monitor timelines, dependencies, and action items, escalating risks as needed.
• Complete required technical pre-sales and administrative tasks.

Collaboration

• Contribute to achieving team and sales targets through effective execution and collaboration.
• Work closely with Sales, Senior Solution Architects, and other internal teams to provide a seamless customer experience.
• Support a seamless transition from Sales to Service Delivery by validating key deliverables.  

Continuous Learning & Knowledge Sharing

• Maintain current knowledge of Rogers products, technologies, and industry trends.
• Participate in training and knowledge-sharing initiatives with peers.

What you Bring

• 3-5 years experience in the telecommunications industry, ideally in a technical sales or pre-sales role  
• Working knowledge of Rogers Business Fixed Network and Business Productivity products
• Post-secondary education in technology or a business-related field is an asset.
• Strong communication, organizational and problem-solving skills  
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.   

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract  
Posting Category/Function: Sales & Account Support
Requisition ID: 333272

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business