Solution Architect

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT! We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

 
Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

    
Are you up for the challenge? If so, consider the following opportunity:

 


 
You’re in luck!  Rogers For Business is seeking a ‘Solution Architect – Network’ responsible for customer-facing technical pre-sales, where you will put into practice your proven sales engineering talents in support of our large enterprise, strategic and public sector accounts.


Reporting to the ‘Senior Manager, Customer Solutions’, you’ll join an energetic team of telecom and business professionals who are passionate about delivering a great customer experience by way of comprehensive solutions design, technology mastery, engaging presentations, and all-around technical thought leadership.
 
 
What you’ll be doing:

 

  • You’ll help to identify, and will interface with, key decision makers of current customers and prospects, ranging from IT staff to the C-suite on all sales opportunities for your assigned sales channels
  • You’ll leverage your extensive voice and data network design experience to create differentiated and fully supportable technical solutions that meet or exceed customer requirements
  • As the ‘owner’ of the design, you’ll engage the requisite internal teams to fully assess costs, deliverability and supportability of the solutions, and ensure they’re fully understood by the account team and the prospect
  • You’ll meticulously document and advance the solution specifications internally for downstream service delivery and support
  • As a key source of feedback from the field, you’ll regularly deliver structured, succinct and measured insights to internal Commercial Management teams responsible for service lifecycle management, as the voice of our customers
  • You’ll foster strong relationships with other internal Rogers groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance in support of providing a great customer experience
  • In support of keeping our team at the forefront of telecommunications’ evolution, you’ll both receive, and deliver, comprehensive formal technical training to/from your peers

 
 

What you’ll bring to the role:

  • A University degree or technical diploma in Engineering, IT, Computer Science, or related field
  • You have work experience in a telecommunication service provider or large IT services organization, including a technical pre-sales/Sales Engineering capacity
  • You’re a strategic and creative thinker, able to both understand the big picture, and dig into the finer details
  • Advanced knowledge of the design and implementation of MEF-compliant Ethernet Services, resilient Internet and large-scale MPLS IPVPNs
  • Advanced knowledge of WAN/LAN environments (copper & fiber wired, and WiFi), along with associated switching and routing protocols (Spanning Tree, OSPF, BGP, HSRP/VRRP, etc.)
  • Advanced-level routing, switching, optical transport (DWDM) and enterprise voice (SIP-based) expertise.
  • A proven record in solution and product positioning, technical writing, communication and presentation
  • Active industry related credentials (CCN[A|P], CMN[A|O], JNCI[A|S], MEF-CECP, ITIL, CISSP, etc.) and/or comparable relevant experience
  • Ability to persuade, negotiate and sell
  • Experience as a primary content contributor for complex RFP documents
  • Advanced knowledge of Microsoft Office applications (Word, Excel, Project, Visio, Sharepoint, Teams, etc.)
  • Use of a personal vehicle for business purposes is required

I

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Network Design
Requisition ID: 277146
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Corporate

 

 

 

Location: 

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


Job Segment: Solution Architect, Sales Engineer, Pre-Sales, Engineer, Computer Science, Technology, Sales, Engineering