Solutions Architect

Date: Jul 10, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

Rogers for Business is seeking a Solutions Architect - Network responsible for medium, large, and public sector clients. The successful candidate will have extensive network infrastructure design experience and customer relationship skills for enterprise business accounts.

The candidate will report to the Senior Manager, Customer Solutions and will be an integral part of a sales team responsible for gathering customer business and technical requirements, designing comprehensive networking solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses. The candidate must have a strong understanding and experience with OSI layer 1, 2, and 3 networking to satisfy business requirements in multiple verticals.

What you’ll do:

  • Provide pre-sales technical advisory services to all Rogers for Business sales channels with an emphasis on medium, large enterprise, and public sector
  • Interface with key decision makers (ranging from IT staff to CIO/CTO) of current customers and prospects
  • Design differentiated technical solutions that fit customer requirements
  • Advance solution specifications internally for solution fulfillment
  • Gain and maintain a deep understanding of product sets and provide feedback into their evolution
  • Assume the lead for technical responses to complex RFP, RFQ, and RFI documents
  • Complete high-level construction cost evaluations and escalate to Market Opportunity Review team as required
  • Aid sales team in understanding technical solutions
  • Collaborate effectively with internal groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance

What you bring:

  • University degree or technical diploma in Engineering, IT, Computer Science, or related field
  • 5 years of work experience in a telecommunication service provider or IT services organization
  • Strategic thinker, able to broaden and deepen customer engagements through trusted consultation
  • Advanced knowledge of the design and implementation of Ethernet, Internet, and MPLS VPN services, and related protocols (BGP, xSTP, OSPF, etc.)
  • Advanced knowledge of WAN and LAN (wired and wifi) environments
  • Working knowledge of network security infrastructure (Firewalls, IPSec VPNs, etc.)
  • Advanced knowledge of fiber and copper infrastructure and technology
  • Strong knowledge of transport topologies, equipment, network services and technology (C/DWDM, OTN, other)
  • Working knowledge of analog and IP-based voice services such as SIP, O365/MS Teams, Hosted Contact Centre platforms and applications, Centrex, PBX, PRI, etc.
  • Proven record in opportunity qualification, value proposition, ROI discussion, solution positioning and presentation and helping sales teams close business
  • Excellent business/technical writing and communication/presentation skills
  • Proficiency in translating technical designs into network diagrams and documentation
  • Industry related credentials (Cisco Associate/Professional/Expert level certifications, CMNA/CMNO, CISSP, ITIL, Security (Fortinet, Meraki), P. Eng., etc.)
  • Advanced knowledge in Microsoft Office applications (Word, Excel, Visio)
  • Use of a personal vehicle for business purposes is required

Additional Qualifications Considered:

  • Sales experience in data centre and cloud industry (AWS/Azure, other cloud/virtualization platforms)
  • Understanding of Server and Storage Architecture, Common Application Design, Network Access technologies, Routing and Switching technology, Network Security, Virtualization Technologies, IT Budgeting and Planning, IT service management frameworks
  • Knowledge of Application Layer Protocols (DNS, ActiveDirectory, LDAP, SMTP, HTTP/S, NTP, SSH, etc.)
  • Hardware skills – installations, troubleshooting, conflicts, etc.
  • Working knowledge VMware, Windows and Linux operating systems

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON 
Travel Requirements: Up to 75%
Posting Category/Function: Sales & New Business Development
Requisition ID: 238885
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Corporate 


Job Segment: Solution Architect, Architecture, Telecom, Telecommunications, Engineer, Technology, Engineering

Location: Toronto, ON, CA

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