Sr Analyst, Digital Data Engineering

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:
We are looking for a talented and motivated individual to join our growing Digital Data & Analytics team as a Senior Analyst, Digital Data Engineering. Reporting to the Senior Manager, Digital Data Engineering & Advanced Analytics, this role will play a key part in developing, maintaining, and enhancing the data products, reporting solutions, and analytical assets that support Rogers' digital channels and customer experience initiatives.

The successful candidate will work closely with business stakeholders, product teams, analysts, and engineers to transform complex digital data into trusted, scalable datasets, dashboards, and insights that drive business decisions. This role combines technical data expertise with strong analytical thinking and stakeholder collaboration to support a wide range of digital analytics, reporting, and measurement needs.

What you'll do:

• Design, develop, and maintain scalable data products, datasets, and reporting solutions used across Digital, Marketing, Product, and Operations teams.
• Build and enhance analytical data models that support measurement of digital customer journeys across web, mobile app, and other digital touchpoints.
• Develop and maintain dashboards, reporting assets, and self-serve solutions that enable stakeholders to monitor performance and identify opportunities.
• Partner with business and product teams to translate requirements into scalable analytical solutions and actionable insights.
• Support the development and ongoing evolution of enterprise digital data products, including customer, transaction, engagement, and experience datasets.
• Collaborate with data engineering teams to define data requirements, validate implementations, and ensure data quality and integrity.
• Investigate data anomalies and performance trends, identify root causes, and recommend corrective actions.
• Contribute to the design and implementation of data governance, documentation, and quality control processes.
• Perform exploratory analysis and deep dives to uncover customer behaviour patterns, business opportunities, and operational insights.
• Support advanced analytics and modelling initiatives through data preparation, feature engineering, validation, and analysis.
• Work with multiple stakeholders across Digital, Marketing, IT, and Customer Experience teams to prioritize and deliver analytical solutions.
• Maintain a strong understanding of digital analytics practices, data engineering principles, and emerging technologies to continuously improve team capabilities.

What you bring:

• Bachelor's degree in Computer Science, Physics, Engineering, Statistics, Mathematics, Data Science, Business Analytics, or a related discipline.
• 2-5 years of experience in analytics, business intelligence, data engineering, digital analytics, or a related field.
• Strong SQL skills and experience working with large-scale datasets.
• Experience with cloud-based data platforms such as Databricks, Snowflake, BigQuery, Azure, or similar technologies.
• Experience developing dashboards and reporting solutions using Power BI, Tableau, Looker, or equivalent visualization platforms.
• Understanding of data modelling, ETL/ELT processes, and data quality best practices.
• Experience working with Python, Spark, or other data processing technologies is considered an asset.
• Strong analytical and problem-solving skills with the ability to work through ambiguous business problems.
• Proven ability to communicate technical concepts and analytical findings to both technical and non-technical audiences.
• Strong stakeholder management skills with the ability to build relationships across multiple teams.
• Self-starter with excellent attention to detail and a passion for delivering high-quality analytical solutions.

Nice to Have

• Experience with machine learning, predictive modelling, or AI-enabled analytics.
• Familiarity with digital analytics platforms such as Adobe Analytics, Google Analytics, Quantum Metric, or similar tools.
• Experience supporting digital customer experience, eCommerce, or telecommunications analytics.
• Exposure to customer journey analytics, churn modelling, experimentation, or behavioural analytics.
• Experience working in Agile or product-based delivery environments.

What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership.
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 340188

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology