Sr Analyst Data Engineering

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

 

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

 

We are hiring! Come play a key role in building the future of innovation in Canada. Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers. A team that innovates and a team that wins. 

At Rogers, we’re building a team on the leading edge of technology and media, and we’re committed to creating and growing teams that are innovative, fast-moving, bold-thinking, and deliver impact in everything they do. Our world-class network offers wireless connectivity across Canada, and we are the market leader in 5G for both coverage and reliability. Not only is our business strong, but so is our culture. We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers to ensure all our team members feel proud to bring their whole selves to work.

We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities, and Women. We all bring something different, and we know what makes us different makes us great. 

 

The Manager, Data Engineering reports to the Senior Manager, Data Engineering, and will partner closely with leaders across the organization to provide flexible and transformational data solutions. The Data Engineering Team is the foundation for driving Operational, Customer Experience & Revenue performance and plays an integral role in influencing our transformation journey.

 

What you’ll be doing…

  • Work as part of a team of problem solvers, helping to solve complex business issues
  • Evolve and scale the Care Data & Operations data platform, infrastructure, and processes to enable our partners to develop actionable insights. Specifically, as they relate to understanding impacts to our Solution Centre performance.
  • Play a lead role in our transformational journey, defining innovative solutions on how we process, transform and consume data. This should include evaluating and employing new technologies (i.e. Control-M, Python, Azure) to drive short and long-term strategies.
  • Create and maintain robust ETL processes, using SSIS, Python, R, and other technologies, with enterprise-level workflow orchestration solutions to ensure data is accurately loaded, on time, and with the highest level of integrity. Embed proactive data quality and monitoring mechanisms.
  • Use best-practice methodologies in data management, data processing (ETL’s), and database administration.
  • Work closely with the reporting team, analytics team, and business stakeholders to understand the needs of the business providing data processes to support business decisions
     

What you need to bring:

  • A desire to work in a collaborative, intellectually curious, and innovative environment.
  • 5+ years of Data Management experience, preferably within the Customer Contact Centre’s
  • 5+ years of experience processing data using Oracle (Exadata), MS SQL Server & SSIS Packages, MySQL, MariaDB
  • 5+ years of complex ETL development, and data warehousing experience
  • 5+ years experience in developing programs using Python, R, etc.
  • Proven track record of sharing outcomes through written communication, including an ability to effectively communicate with both business and technical teams
  • Good to have Telecommunication or Contact Center experience.
  • Excellent analytical, problem-solving, and decision-making skills
  • Employ best-practices practices in continuous integration and delivery
  • Inspires and motives team members, and directs reports to perform at the highest level.

 

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

 

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Reporting and Analytics & Report Development
Requisition ID: 251792
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Customer Experience

 

 

 

Location: 

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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