Sr. Analyst Competitive Intelligence

Date: Jul 16, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Come play a key role in building the future of innovation in Canada. Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers. A team that innovates and a team that wins. Founded in 1960, we have grown to become a leading technology and media company providing the very best in wireless, residential services, and media to Canadians and Canadian businesses.

At Rogers we are committed to creating and growing teams that are digital-first, fast-moving, bold-thinking and are focused on delivering impact in everything they do.  Our world class network offers wireless connectivity across Canada, and we are the market leader in 5G for both coverage and reliability.  Our fibre network also supports millions of customers with high-speed Internet, TV and Smart Home Monitoring fastest and most consistent network in the areas we serve. Our impressive collection of assets includes a wide range of media properties, sports teams, sports events & production, venues and e-commerce platforms.  Through our three wireless brands Rogers, Fido and chatr we provide Canadians with choice and value on a variety of plans to meet their needs and connect them to their families, friends, and what matters most. Collectively, we touch 30 million+ Canadians every month from coast to coast to coast!

Not only is our business strong, but so is our culture. We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.

We  believe in challenging work, rewarding opportunities and giving back to make a positive impact for Canadians who need it most.  When our team learns, grows and reaches their true potential – we can make more possible. At Rogers, your journey is filled with limitless possibilities, and you can build the future you want with us. 


Let’s make your possible at Rogers.


Are you up for the challenge and the fun? If so, consider the following opportunity: 
Do you have a desire for your work to have a true impact on key business decisions? The Competitive Intelligence (CI) team is seeking a passionate, driven individual to assist with gathering, tracking, analyzing, and reporting on competitive information related to the Connected Home (Cable/Internet) side of the organization. We’re looking for someone who thinks beyond just the numbers, who can clearly and articulately bring the stories within the data to life. Together, we’ll make more possible.


Reporting to the Sr. Manager, Competitive Intelligence, you will work closely with stakeholders in Marketing, Pricing, Sales, and Retention to ensure that the business is well-informed of changes to the competitive landscape and how those changes affect their goals and objectives. 


What you will be doing:


You will be responsible for the collection and analysis of data relating to Rogers, its brands and competitors, in order to maintain an accurate and up-to-date story of the competitive landscape.  To help you achieve these goals, your duties will include, but are not limited to:


  • Reviewing various sources of intelligence for changes in Connected Home (residential) pricing and promotional offers
  • Interpreting the data to assess impacts to Rogers and key metrics
  • Examining trends and performing analysis of key information in order to provide strategic recommendations
  • Creating and communicating updates via email, instant messaging, presentation, over the phone or in person
  • Maintaining a database of competitive updates that chronicles the history of the competitive landscape by brand and region
  • Creating reports and presentations that will be used to help cross functional teams in creating quarterly plans, making decisions on pricing/promotions, re-sizing sales forecasts and measuring performance
  • Working with key stakeholders to communicate and assess competitive updates
  • Performing mystery shop calls/visits to Rogers brands and competitors
  • Participating in cross functional meetings to provide assistance in assessing competitive landscape
  • Collaborating with the CI team and stakeholders to work towards common goals 


What you bring:

  • 2+ years in marketing, product/pricing management, sales, or data analytics, preferably within the telecommunications industry
  • Bachelor’s Degree or Post-Graduate Diploma
  • Strong business acumen, with experience analyzing data sets, synthesizing insights and making actionable recommendations
  • Ability to think strategically, evaluate trends and apply past insights to new scenarios
  • Keen attention to detail
  • Excellent communication skills, with the ability to communicate complex information in a clear and concise manner
  • Ability to build rapport with cross functional teams and form strong relationships with key stakeholders
  • Experience hitting deadlines in a dynamic, fast-paced environment
  • Strong knowledge of MS Excel and PowerPoint


Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Marketing & Marketing Research / Analysis
Requisition ID: 240997
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Corporate 

Job Segment: Telecom, Telecommunications, Equity, Network, Technology, Finance, Research

Location: Toronto, ON, CA Montreal, QC, CA

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