Sr. Content Designer

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:
Reporting to the Senior Manager, Digital Content, you will collaborate with marketing, product, UX, and digital analytics teams to produce user-centered content for customer-facing and internal digital platforms (websites and mobile applications). From concept to execution, your work will ensure that every piece of content reflects the Rogers brand, supports customer journeys, and achieves measurable outcomes. If you are a creative problem-solver with a passion for storytelling and an eye for detail, this role is for you.

Location: We are open to hire for our Calgary, Edmonton, Vancouver, Winnipeg, Fredericton, Moncton, Halifax, Brampton or Toronto location. 

What you'll do:

• Be a subject matter expert in the data & analytics space and provide technical guidance in data technologies, including data mining, hypothesis testing, predictive modelling and Machine Learning 
• Build robust and scalable production-grade pipelines of data ingestion and model consumption, with throughout testing and CI/CD integration 
• Develop, test, and deploy machine learning models to drive predictive analytics and automate processes. Continuously monitor model performance and make improvements to optimize accuracy and efficiency.
• Conduct statistical analysis and hypothesis testing to validate models and ensure their robustness.
• Support data analytics & reporting requests related to Care Operations to generate meaningful insights and intelligence in a detailed, systematic, and efficient manner. You must be able to interpret complex data points into concise insights for consumption across the organization, including SLT & ELT audiences.
• Provide consultations to business stakeholders, identify gaps and needs, strategically prioritize resources to deliver solutions 
• Promote industry best practices in data science and data engineering, foster a collaborative culture and establish team processes to work cross-functionally with a wide range of stakeholders 
• Partner with leaders in the field of big data and AI to bring best practices and cutting-edge capabilities to Rogers 
• Keep up-to-date with the latest technology in analytics and apply them creatively in order to deliver the highest business impact 

What you bring:

• Graduate degree in quantitative sciences, preferably Masters degree or above 
• Minimum of 8 years of experience in advanced data science with broad understanding of methodologies in statistics, data mining and modelling techniques 
• Proficient in programming languages such as R, Python and data science tool kits (dplyr, Scipy, etc) 
• Solid understanding of machine learning platform such as Keras, PyTorch, Tensorflow 
• Strong hands-on experience in cloud technology: AWS /Azure
• Experience in big data technology such as Hadoop, Spark, Dask 
• Experience in SQL databases and NoSQL database such as MongoDB, ElasticSearch 
• Experience in version control and CI/CD tools such as bash shell, git, Jenkins 
• Experience in Production as well as maintenance of data movement pipeline, analytical machine learning models in the cloud environment 
• Familiar with agile/SCRUM/lean methodology in implementing DevOps 
• Strong analytical and problem-solving skills, resourceful in trouble shooting issues  
• Excellent organisation skills, ability to strive under a fast-paced and high-pressure environment while managing multiple projects 
• Rigorous and thorough in planning but also flexible and adaptable to changing business requirements 
• Superior communication and presentation skills, ability to distil complex ideas into clear and concise information 
• Strong interpersonal skills, ability to build rapport with people and grow a thriving network relationship with various key stakeholders 
• Passionate about new technologies, ambitious but humble, comfortable sharing blue-sky ideas to diverse groups of people in order to introduce innovation

What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership.
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 291929

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology