Sr. Director, Business Enablement

Come play a key role in building the future of Digital products for Rogers! Everyone wants to be part of a transformational team – and that’s exactly what we’re building. A team that innovates and a team that wins.

 

At Rogers we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and 5G Wireless team. Collectively, we touch 30-million of Canadians every month!

 

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

 

Are you up for the challenge and the fun?  If so, consider the following opportunity!

 

Senior Director, Business Enablement 

 

Reporting to the SVP, Digital this position is responsible for driving the business operations in Digital to enable the organization to operate effectively. The Sr. Director, Business Enablement plays a critical role in managing the day-to-day interactions with the Digital Leadership Team, business partners, and various functional partners. They will partner closely with the Digital Leadership Team to provide strategic business guidance, make recommendations on our strategic pillars, and ensure we have the appropriate processes and planning in place to manage a $120M digital portfolio. 

 

To be successful in this role, the Sr. Director, Business Enablement requires strong business, financial, change management, and program management acumen, as well as an ability to work with senior leaders in a high paced environment managing diverse activities. 

 

The Sr Director, Business Enablement will manage and lead a team of 20 people across the following pillars: Strategy; Planning & Portfolio Management; Digital Programs & Agile Enablement; People, Brand & Culture and Change Management; and Vendor Management. The successful candidate will have strong coaching and mentoring skills and drives a high performing team.  

 

What you will do:

 

Digital Strategy 

  • Responsible and accountable for analysis and recommendations that will be used in the long-term strategic vision and strategy 
  • Develop Digital Strategic Plan based on 0-60 month horizon, plan will incorporate inputs from Digital Leadership Team as well as benchmarks and trends within the market 
  • Communicate and align on strategic plan and direction with the rest of the org, partners and stakeholders including ELT 
  • Ongoing keeper of the detailed analysis and plans behind our strategy and the vision for the strategic pillars 
  • Work with the leaders across Digital to assemble information and data as necessary to support management discussions, including strategy check-ins with the ELT 
  • Operate impartially across business lines to connect initiatives and identify optimization opportunities 

 

Planning & Portfolio Management 

  • Drive regular alignment with the CDO and Digital Leadership Team on strategic and operational activities and ensure they are in line with overall priorities and objectives 
  • Lead the planning and budgeting cycles for Digital in partnership with Capital Planning, Finance and Digital outcome teams  
  • Help translate strategy into operating plans/budgets and ensure they remain aligned and on-strategy 
  • Partner with Finance to refine our value measurement framework to track and report on benefits related to investments 
  • Create a culture of transparency by establishing processes across Digital to consistently measure portfolio health & KPIs and maintain digital roadmaps; ensure these are regularly shared across Digital, our stakeholders, and executive leadership team  
  • Define and optimize processes to enable the rest of the Digital organization to effectively deliver on key strategic priorities 

 

Digital Programs & Agile Enablement 

  • Partner the Business and other parts of Technology to evolve our agile ways of working and increase cross-functional collaboration 
  • Drive greater adoption of agile principles across Rogers to enable speed-to-value, delivery reliability, business partner satisfaction and employee engagement. 
  • Manage digital projects/programs/portfolios to ensure all are delivered with excellence according to committed timelines 
  • Establish, implement and maintain standardized processes for project/program/portfolio management 
  • Build and evolve the project and program reporting framework; design processes and leverage appropriate tools to manage and visualize work for greater transparency across Digital and with stakeholders 

 

People, Brand & Culture and Change Management 

  • Work with HR develop our people, brand & culture plan that focuses on maintaining a thriving, diverse and inclusive culture and emphasizes growing our internal talent and attracting new talent 
  • Partner with HR and Corporate Communications on programs to build the digital brand within and outside the company 
  • Develop and execute a holistic communications plan for internal audiences including written comms, all-team meetings, culture days; and external audiences including speaking engagements for the CDO and Digital Leadership Team  
  • Continue to drive our digital transformation towards our north star vision through an active change management program 

 

Vendor Management 

  • Lead the digital vendor management strategy to ensure that our vendors are delivering maximum value through their products, solutions, and services 
  • Partner with Procurement to identify and assess vendors and outsourcing risks prior to entering into agreements and transactions with external vendors 
  • Partner with Procurement and digital outcome teams to ensuring correct business deliverables and requirements are reflected in contracts / agreements  
  • Manage and monitor vendors and their performance on an ongoing basis to ensure performance measures are adhered to 
  • Provide actionable reporting to the business on vendor performance and insights / recommendations to improve  
  • Lead strategic vendor consolidation program focused on rationalizing our software portfolio and optimizing our external labour contracts 
  • Work with Technology Supplier Management Community to align to standard processes. 
  • Knowledge of Rogers' management processes preferred 
  • Excellent problem solving and analytical skills 
  • Managerial courage 
  • Strong negotiation skills 
  • Ability to deal with ambiguity and to turn concepts into plans 
  • Drives for results 

 

What you will bring: 

  • 12+ years of professional experience; telecom experience is an asset 
  • Business degree (or equivalent experience) 
  • Experience in consulting and/or articulating a strategy from ideation phase 
  • Highly organized and detail-oriented 
  • Leadership experience managing a team of 20+ direct reports 
  • Strong business sense to help drive prioritization decisions 
  • Excellent communication (written ad verbal) and interpersonal skills 
  • Strong relationship skills with the ability to balance multiple stakeholders and agendas simultaneously 
  • Excellent presentation and facilitation skills 
  • Strong financial and business acumen 
  • Solid understanding of Digital space and program management principles 
  • Passionate to drive change 

 

Here’s what you can expect in return:

  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Smart and accomplished colleagues who are focused on both the “what” and the “how” 
  • Your choice of hardware and software (iPhone or Android/Mac or PC etc.) 

 

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 1 Mount Pleasant (083) , Toronto , ON  

Travel Requirements: Up to 10%

Posting Category/Function: Technology  & Information Technology

Requisition ID: 245421

 

Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 

Posting Notes:  Digital & Technology  

 

 

 

Location: 

Toronto, ON, CA Mississauga, ON, CA Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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