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Sr. Fraud Systems Admin


Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.


What you'll be doing:

  • Develop and executing SQL queries to create ad-hoc reports, analyses and datasets based on business needs
  • Provide continuous analysis of existing case data, fraud system rules, and reporting logic to ensure data integrity and accuracy
  • Identify and recommend enhancements to existing processes, rules and reports
  • Provide support to the various Fraud Systems, including technical changes being implemented into the environment
  • Collaborate and communicate frequently with internal stakeholders, such as IT, Fraud Operations and Fraud Investigations
  • Train and support new and existing Fraud System users as required
  • Work with external vendors to troubleshoot system issues, assist with testing and perform business validation during system upgrades
  • Provide on-call assistance during evenings, weekends, and holidays 24/7 on a rotational basis

What you'll have:

  • Demonstrated business reporting and analytical experience. Previous experience in an IT related function is an asset
  • Post-secondary education within a Business or quantitative field 
  • Technical Aptitude: Must have SQL knowledge and sound understanding of database queries, structures and data management principles and MS Excel. Business Objects, Databricks, Oracle and Access knowledge will be an asset
  • Previous experience in Fraud or Telecommunications is strongly preferred
  • Strong analytical and problem-solving skills
  • Detail oriented with ability to work independently and in a team environment


As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Systems Administration
Requisition ID: 305536


At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  


Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes:  Rogers Bank





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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