Sr. Insights Analyst

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.


Because we believe connections unite us, possibilities fuel us, and moments define us.


Sr Insights Analyst
The R4B Business Unit is seeking an enthusiastic and driven individual who is passionate about assessing new opportunities, solving problems, and driving meaningful improvement.

Reporting to the Sr. Manager of Product Performance Reporting & Analytics, you’ll be responsible for supporting the R4B Customer Service Operations team. You’ll collaborate with cross-functional teams to execute on projects and reports to deliver positive customer and financial results.


 What you will be doing:

  • Own and maintain data/reporting infrastructure by creating datasets, connecting to the right data sources, and modelling data through SQL and Power BI to power critical dashboards leveraged by the Leadership team
  • Deliver insights from dashboards to executives via story-telling presentations
  • Assess, build and lead the implementation of reporting to support new lens’ into the business
  • Leverage your analytical insight skills to provide support to various cross-functional stakeholders and help assess new market and revenue opportunities
  • Lead post-launch reviews of programs and tactics, to understand performance, learnings, and provide data-driven recommendations
  • Flexibility to adapt to business, and willingness to work in non-agile, or agile environments


We need someone who can:

  • Engage partners – understand the business and anticipate needs; collaborate well
  • Deliver quality – steer robust and meaningful outputs, with agility and attention to detail
  • Interrogate the status quo – challenge old habits, ask why, and find a better way
  • Influence and drive change – secure alignment across teams and leadership to ensure we are focusing on the right things, the right way

 What you bring:

  • Strong data analytics experience - ability to pull, summarize and interpret data to drive informed recommendations
  • Strong cross-functional collaboration skills, and desire to win as a team 
  • Strong business acumen – ability to identify qualitative and quantitative implications of new opportunities
  • Ability to communicate and present in clear and concise manner to key decision makers, including Directors and VPs
  • Proficiency in SQL, Excel, and visualization tools (Power BI/Tableau)
  • Proficiency in SAS an asset
  • Curiosity, desire to challenge the status quo, ask questions, and think creatively



As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.



Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: None
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 250424
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Corporate





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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