Sr. Manager, Wireless Analytics

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Reporting to the Director, Wireless BI, you will be accountable to work with various reporting teams across the organization to provide analytical insights on the financial impact of our wireless customer activity from a revenue and subscriber base viewpoint.  This includes showcasing key results with thorough data sets and intuitive dashboards. The primary area of focus is performance and trends within our existing Wireless subscriber base.  The role will lead a team of talented BI professionals who oversee, enrich and provide greater visibility to the analytical capabilities of the Finance BI and Analytics team.

What you will do:
• Lead the delivery of analytical insights using data to tell the business narrative to drive critical decisions
• Lead the development of outputs in Tableau that display the results of our analytics delivering key messages in an intuitive fashion
• Build relationships with Business Leaders, Technical Leads and other key stakeholders to align on priorities, areas of focus and data presentations
• Partner with IT to lead the streamlining of processes and improve efficiencies
• Initiate and drive change by identifying areas of analytical focus that lead to results with integrity
• Drive continuous improvement on the team via experience, knowledge transfer, knowledge repository and process improvements and socialization
• Automating and establishing controls for integrity
• Ensure timely delivery of automated reports
• Hands on dashboard build when demand dictates

The ideal candidate is a strong leader who has proven, exceptional communication capabilities. They will possess very strong problem-solving skills and must be able to present a strong sense of confidence, focus and leadership to other stakeholders.

What you bring:
• Minimum of 6+ years of Telecommunications analytics experience required
• Extensive experience with Tableau or other data visualization tools
• Proficiency with SQL and familiarity with Databricks or similar unified data, analytics and AI platforms
• Experience leading analytics teams including career development and coaching
• Demonstrated experience with building BI delivery roadmaps collaborating with Senior Leadership and selling through the path to transformation
• Ability to manage multiple priorities in a fast-paced exciting environment
• Driven by results with a determination to constantly improve them

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support Growth & Development Opportunities:
• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:
• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership

Our commitment to the environment and diversity:
• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 332355
 

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Corporate