Sr. Product Designer

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

We’re seeking a strategic, systems-minded Sr. Product Designer to lead the design of how offers are presented across our digital platforms. This role is central to shaping the customer experience—making offers clear, compelling, and easy to act on. You’ll collaborate with product, data, engineering, and marketing teams to craft intuitive, visually engaging, and conversion-optimized designs that align with our brand and business goals.

This role blends systems thinking with visual design excellence: you’ll map and optimize the end-to-end offers journey across digital touchpoints, while also creating high-impact marketing assets that are consistent, accessible, and on-brand

What you'll do:

• Experience Design & Strategy
  • Design compelling, conversion-driven marketing assets that elevate the presentation of offers across web and app.
  • Map and optimize the offers journey across digital touchpoints, ensuring clarity, consistency, and relevance.
  • Champion accessible, responsive, and user-centered design, aligned with AODA/WCAG standards.
  • Collaborate with cross-functional teams (product, UX, development, analytics, marketing) to deliver seamless and engaging experiences.
• Design System Contribution
  • Contribute to Rogers’ design system, ensuring consistency and scalability across digital products.
  • Partner with the Design Systems team to build reusable, high-quality components that meet accessibility and usability standards.
  • User Research & Performance Optimization
  • Work with the Personalization & Optimization team to conduct usability testing, A/B and multivariate testing to validate and refine designs.
  • Analyze behavioral data (heatmaps, usability studies, analytics) to inform and optimize design decisions.
  • Leverage user research and insights to drive data-informed design improvements.
• Project Management & Collaboration
  • Partner with Product Owners, Tech Leads, and Channel Owners to define strategic direction and elevate the customer experience.
  • Lead offers-related design initiatives from concept to implementation, ensuring smooth handoff and execution.
  • Oversee design QA to maintain design integrity and meet user experience goals.
• Innovation & Continuous Improvement
  • Stay current on UX/UI trends, interaction patterns, and emerging technologies to keep Rogers’ digital experiences innovative.
  • Experiment with new design techniques, interactive formats, and storytelling methods.
  • Foster a culture of design thinking, accessibility, and continuous learning within the Experience Design team.

What you bring:

• Exceptional visual design skills with a strong portfolio of high-impact, on-brand marketing assets.
• A systems-thinking mindset with the ability to design across complex journeys and digital ecosystems.
• Expertise in Figma, including design systems, component libraries, and cross-platform design.
• Experience with CMS platforms and work management tools (e.g., Jira, Trello, Asana).
• Bachelor’s degree in Digital/User Experience Design or a related field.
• 3+ years of experience in product design, with a solid foundation in UX architecture, UI design, prototyping, and usability testing.
• 3+ years of experience designing for eCommerce platforms.
• Familiarity with analytics tools (Google Analytics, Adobe Analytics) to measure and optimize performance.
• Experience in retail and telecommunications is an asset; understanding of eCommerce and service journey analytics is a bonus.
• Strong stakeholder management and communication skills, with the ability to confidently present and advocate for design decisions.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 329863

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology