Ticket Seller - Toronto Blue Jays

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Date: Feb 23, 2019

Location: Toronto, ON, CA, M5V 1J1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

 

The Toronto Blue Jays Baseball Club is currently seeking energetic, friendly and approachable individuals to join our Box Office Team.  Ticket Sellers are responsible for providing a smooth transaction while selling system-generated tickets and distributing Will Call orders to our fans.  Each seller is expected to understand the Rogers Centre seating plans and to provide outstanding customer service.  Please note that this is a seasonal contract position and as such, applicants must be available to work all 81 Toronto Blue Jays home games.
 

 

Responsibilities:

  • Ensure that each fan is met with a warm smile and a friendly greeting
  • Conduct in-person ticket sales at stadium box office locations using the Ticketmaster selling systems
  • Answer customer inquiries in an efficient and professional manner
  • Balance daily deposits with total system sales (accuracy essential)
  • Have an experienced knowledge of the Blue Jays seating plan and all related ticket pricing
  • Be familiar with the Rogers Centre facility and surrounding area in order to provide correct directions to the public relating to stadium entrances and directions to/from Rogers Centre
  • Have a knowledgeable understanding of all Blue Jays and Rogers Centre staff policies

 

Qualifications:

  • Availability to work each evening, weekend and holiday Blue Jays home game
  • Ability to work in a fast-paced environment
  • A committed, professional and proactive approach to Customer Service Excellence and guest satisfaction
  • Excellent people skills with the ability to interact effectively with customers as well as staff members at all levels within the organization
  • Reliable, responsible and punctual
  • Ability to work well both independently and as a team player
  • Proven cash-handling skills and experience with computerized sales
  • Ticketing experience; knowledge of Ticketmaster selling systems preferred (PCI, Archtics)
Schedule: Part time
Shift: Variable
Length of Contract: 10 Months
Work Location: 1 Blue Jays Way (210), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Baseball / Stadium Operations & Baseball Operations
Requisition ID: 134295
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.

 
Posting Notes:  [[req_strategyPage]] || [[country]] || ON || Toronto || [[mfield2]] ||

 

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