National Account Rep

Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we are looking for:

As our National Account Representative for Partner Retail Sales, reporting to the Director, your role within Rogers will be to support the Account Management team to build strong and collaborative relationships with our Retail Partners. This is a key account support role in a fast paced environment that balances supporting execution of account programs, gathering market intelligence for effective decision making, and acting as our Retail Partner’s prime for operational and account maintenance support.

National Account Reps spend approximately 50% of their time on administrative tasks such as Invoice processing and sales reporting. The balance of time is spent working collaboratively with our retailers, Account Management group and Field teams.

We are looking for an individual who thrives in a fast paced work environment. Are you passionate for ensuring our customers get the best experience possible in our Retail Partners? Are you a self starter that is comfortable working independently? Are you obsessively organized to ensure you never miss a deadline or lose track of a task? If so, these are the skills we think you will need to be successful in this role:

What you'll do:

• Enter, Track and Validate all retailer invoices and payables.
• Run regular and ad hoc reports to track sales performance.
• Condense and present reporting to identify insights and trends that warrant action or further investigation.
• Liaise with retailers on training programs and plan annual training tours/events.
• Manage product launch details – demo units, hardware specifications, shipping requirements etc.
• Set/support in store merchandising plans and work with Field Team to support/audit execution.
• Meet or exceed monthly/quarterly sales and performance objectives for Rogers/Fido/Chatr Wireless
• Assist in designing and developing promotions to maximize Rogers/Fido Wireless’s market share within assigned accounts
• Resolve exceptional customer issues and concerns pertaining to Rogers/Fido/Chatr Wireless.
• Maintain and improve existing relationships with Head Office and Retail Sales staff.
• Gather competitive information.
• Provide reports on Rogers/Fido Wireless activity, inventory, issues, and competitive activity.
• Other duties as assigned.

What you bring:

• 2-4 years’ experience in a sales environment. Ideally, either working within or supporting a National Retailer.
• Strong MS Office skills -> Advanced Excel experience preferred (Pivot Tables etc.)
• Attention to detail and comfort managing a variety of daily and weekly deliverables - small and large.
• Strong training ability coupled with well-developed presentation skills.
• Strong interpersonal, communications, and time management skills.
• Community College/University education with Business or Marketing preferred.
• Valid BC driver’s license required.

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories
• sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract  
Posting Category/Function: Sales & Account Management
Requisition ID: 338974

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Corporate